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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of It Me!!!!

It Me!!!!

June 11, 2026

5  out of  5
rating by It Me!!!!
"Quick and thorough and patient to ensure you understand"
We responded:
"Thank you!!!! I'm happy to hear that you found our service quick and thorough. We always aim to ensure everything is clear and understandable. Let us know if we can help with anything else!"
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Precious

June 10, 2026

5  out of  5
rating by Precious
"I worked with Thalia to start a few policies. I contacted them several months ago. She reached out again and was able to begin and end the process with a smile. Looking forward to our cooperation!"
We responded:
"Precious, thank you for taking the time to leave us a review! I'm happy to hear that Thalia made the process smooth and enjoyable for you. We're excited to continue working together. Feel free to reach out if you need anything else!"
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Dakota Hansen

June 8, 2026

5  out of  5
rating by Dakota Hansen
"I worked with Griffen Keebler over a call to go over my insurance information. Was super friendly and proffesional! Explained everything to me in a way that made sense!"
We responded:
"Dakota, thank you for taking the time to leave us a review! I'm happy to hear that Griffin was able to assist you in such a friendly and professional manner. It's great to know he made everything clear and understandable for you. We're always here if you need anything else!"
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Nayda Rodriguez

June 7, 2026

4  out of  5
rating by Nayda Rodriguez
"Marion their insurance agent. , was very knowledgeable and pleasant over our phone conversation. She was able to meet my needs. Thank you, Marion"
We responded:
"Thank you for your review, Nayda! I'm glad to hear that Marion was able to assist you effectively and make your phone conversation a pleasant experience. We appreciate your feedback and are here to help if you need anything else!"
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Heather Colwell

June 5, 2026

5  out of  5
rating by Heather Colwell
"Andrew is phenomenal! Very knowledgeable , patient and I appreciate his expertise! I’m so happy and thankful to be back with State Farm again thanks to Andrew! 👏"
We responded:
"Heather, thank you for taking the time to leave us a review! I'm really happy to hear that Andrew made such a positive impact with his knowledge and patience. We're glad to have you back with State Farm and appreciate your trust in us. Feel free to reach out if you need anything else!"
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Kyle Reed

June 4, 2026

5  out of  5
rating by Kyle Reed
"Max was very informative and personable in regards to explaining the homeowners and car insurance policies! When my house got damaged they were very helpful and streamlined the claims process to get all of my issues resolved. Very professional all around."
We responded:
"Hey, Kyle! Thank you for taking the time to share your experience. I'm glad Max was able to clearly explain your homeowners and auto coverage and make the process easy to understand. We also appreciate your comments about the help you received when your home was damaged. Thank you for your trust in our office and for recognizing the professionalism of our team."
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Joseph Bevilacqua

June 3, 2026

5  out of  5
rating by Joseph Bevilacqua
"Recently combined home and multiple autos coverage. Thalia Cruz was amazing and helped us save a ton while maintaining equivalent coverage compared to what we paid with separate insurers. Great experience with Thalia throughout the process."
We responded:
"Joseph, thank you for taking the time to leave us a review! I'm happy to hear that Thalia was able to assist you in combining your coverage while keeping your costs down. It's great to know you had a positive experience with her throughout the process. Feel free to reach out if you need anything else!"
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Sandeep kumar Arikatla

June 2, 2026

5  out of  5
rating by Sandeep kumar Arikatla
"Angelica M. Garcia was extremely helpful and professional throughout the insurance process. She took the time to explain all my options clearly and answered all my questions. She helped me find a great insurance plan at a very competitive rate. I appreciate her excellent customer service and highly recommend her to anyone looking for insurance."
We responded:
"Thank you, Sandeep, for taking the time to leave us a review! I'm really happy to hear that Angelica provided you with such helpful and professional service. It's great to know she was able to guide you through your options and find a plan that works well for you. We appreciate your recommendation and support. Feel free to reach out if you need anything else!"
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Emily Lemay

May 29, 2026

5  out of  5
rating by Emily Lemay
"Elissa was super helpful, answering questions, when I needed new insurance. Big help"
We responded:
"Emily, thank you for taking the time to leave us a review! I'm happy to hear that Elissa was able to assist you with your insurance needs. We're grateful for your feedback and support. Feel free to reach out if you need anything else!"
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Ted Bogucki

May 28, 2026

5  out of  5
rating by Ted Bogucki
"Max did a great job sending me quotes on both my home and auto, and answering all my questions when I switched to State Farm. I look forward to having a "real person" to help with any future questions, coverage advice or issues."
We responded:
"Welcome to the Bradford O'Neil State Farm family, Ted! We are so glad Max could make your switch seamless by providing clear quotes and answering all your questions along the way. Having a local, "real person" in your corner for your auto and homeowners insurance is exactly what we are here for. Thank you for the kind feedback and for choosing us to be your good neighbor!"
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Cory Gardner

May 27, 2026

5  out of  5
rating by Cory Gardner
"Marion was wonderful to work with. I dropped by without an appointment to ask about homeowner’s insurance, and she kindly made time to meet with me. She explained everything clearly and thoroughly, answered all of my questions, and helped me get a great deal on the right insurance for me. As someone who did not know much about homeowner’s insurance going in, I really appreciated how patient and detailed she was. She made sure I understood every part of the process and never made me feel rushed at all. Exceptional service. I would highly recommend both her and this State Farm location as a whole. Thank you so much!"
We responded:
"Thank you, Cory! I'm really happy to hear about your positive experience with Marion. It's great to know she was able to assist you with your homeowner's insurance questions and provide you with a plan that fits your needs. We strive to offer exceptional service and make sure everyone feels informed and comfortable. We appreciate your recommendation and support! Let us know if we can help with anything else!"
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Lukas Daniels

May 21, 2026

5  out of  5
rating by Lukas Daniels
"Ryan Orr was fantastic in helping me set-up a new policy through him at State Farm. He made the process simple and was very responsive when I reached out with questions. Overall, Ryan is saving me close to $1,800 per year with my new policy. I can’t thank him enough for being patient with me over the past couple of months. I would highly recommend Ryan to anyone looking for a new policy. He is very professional, knowledgeable, and a great guy. I have already referred him to a few people. Thank you again Ryan!"
We responded:
"Hey Lukas, thank you for taking the time to leave us a review! I'm really happy to hear that Ryan made the process easy and was able to help you save a significant amount with your new policy. We appreciate your recommendations and are grateful to have you as part of our office family. Thanks for choosing us."
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Christine Bathon

May 18, 2026

5  out of  5
rating by Christine Bathon
"I just switched my auto and homeowner's insurance to State Farm. I spoke with Thalia and she was very friendly and polite while setting up my policies. I hope the customer service continues to be as good in case of a claim."
We responded:
"Thank you for your review, Christine! I'm glad to hear that Thalia provided friendly and polite service while setting up your policies. We’re committed to maintaining excellent customer service, and we're here to assist you whenever you need us. Thanks for choosing us!"
Profile photo of Gordon Ballam

Gordon Ballam

May 15, 2026

5  out of  5
rating by Gordon Ballam
"Max was a great person with whom to work. Was professional, knowledgeable and friendly. Provided competitive policies on home, auto and an umbrella."
We responded:
"Thank you, Gordon! I'm happy to hear that Max provided you with professional and friendly service. It's great to know you found our policies competitive. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help!"
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Dala Wilson

May 13, 2026

5  out of  5
rating by Dala Wilson
"Thalia definitely deserves a raise, she reached out answered all my questions and made the process way easier than any company i have contacted today. Thank you so much for assisting in getting my policy started"
We responded:
"Thank you, Dala! I'm so happy to hear that Thalia was able to assist you effectively and make the process smoother. We appreciate your feedback and are grateful for your trust in us. If you need anything else, feel free to reach out!"
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Sarah Gluck

May 7, 2026

5  out of  5
rating by Sarah Gluck
"Hayden helped me so much this morning! She put my worries to ease! I can’t thank her enough. We will definitely continue to do business with her."
We responded:
"Thank you, Sarah! I'm really happy to hear that Hayden was able to assist you and ease your worries. We truly appreciate your continued business and look forward to serving you in the future. If there's anything else you need, feel free to reach out!"
Profile photo of Abhishek Patel

Abhishek Patel

May 7, 2026

5  out of  5
rating by Abhishek Patel
"Hayden did an amazing job, quick responses and very helpful."
We responded:
"Thank you, Abhishek! I'm happy to hear that Hayden provided you with quick and helpful service. Our team is dedicated to offering the best support possible. If you need anything else, feel free to reach out!"
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Ashley Monticelli

May 5, 2026

1  out of  5
rating by Ashley Monticelli
"The worst office that I’ve ever worked with in my 15+ years with State Farm. This agent’s office has done nothing but make error after error on my car insurance and home owners. They went as far as canceling my home ownership when I asked for a quote on a new house we were purchasing. I will never recommend this office or agent."
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Seshagiri rao

May 5, 2026

5  out of  5
rating by Seshagiri rao
"Thank you Angie for the help on my car rental insurance"
We responded:
"Thank you, Seshagiri, for your feedback! I'm glad Angelica was able to assist you with your insurance. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Gregory Shinell

May 1, 2026

5  out of  5
rating by Gregory Shinell
"Andrew DuPont Did an excellent job with getting me affordable insurance and was very detailed as to explaining everything that I needed to know."
We responded:
"Thank you, Gregory! I'm happy to hear that Andrew provided you with detailed explanations and helped you find affordable insurance. Our team is dedicated to making sure you have all the information you need. If you have any more questions or need assistance, feel free to reach out!"
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Talia Sproaps

April 30, 2026

5  out of  5
rating by Talia Sproaps
"Griffin is my hero!!! I went online to see if I can get a price of what I was paying but with a lower deductible. The websites were extremely discouraging. They were double what I was paying with the same $2500 deductible. Then they started calling me. I ignores the first call but he didn't give up and called me back. Griffin got me a quote $10 cheaper than what I'm paying AND got me a $500 deductible. I even told him "I'm not confident that you can help me but his perseverance said to me "Hold my beer!" and he got it done! Griffin I greatly appreciate you ignoring me and looking anyway because you did it!!! 👏🏾👏🏾👏🏾👏🏾👏🏾"
We responded:
"Thank you so much, Talia! I'm really happy to hear about your positive experience with Griffin. His dedication and persistence truly make a difference, and I'm glad he could assist you in finding a better deal. If you need anything else, feel free to reach out!"
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Candace Schildknecht

April 30, 2026

5  out of  5
rating by Candace Schildknecht
"Marion assisted with getting a discount on our homeowner insurance if approved materials were used for replacement roof. The contractor sent message to SF that work was completed, but it didn't provide proper mat'l data. SF sent form to be filled out by contractor. Form sent to SF but had the incorrect date on signature and was rejected by underwriting department. Marion contacted roofing contractor to get paperwork resubmitted. Even though it took some time she stayed on top of it. Everything is comkpleted now. I received refund check yesterday. Thanks, Gene"
We responded:
"Thank you, Gene, for sharing your experience! I'm happy to hear that Marion was able to assist you with the paperwork and ensure everything was completed successfully. Your satisfaction is important to us, and we're glad you received your refund check. If you have any more questions or need further assistance, feel free to reach out!"
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Salvador Covix

April 29, 2026

5  out of  5
rating by Salvador Covix
"Se lo recomiendo a Natalia me ofreció un un servicio"
We responded:
"¡Gracias, Salvador! Me alegra saber que recibiste un excelente servicio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por recomendarnos!"
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Ashley Sartoris

April 28, 2026

5  out of  5
rating by Ashley Sartoris
"Thalia Cruz has been excellent to work with! She was consistently responsive, friendly, and professional, and she took the time to answer all of my questions clearly. As someone buying my own insurance for the first time, I really appreciated how patient and helpful she was throughout the process. She made everything feel easy and straightforward. I would highly recommend her to anyone looking for a friendly and competent insurance agent!"
We responded:
"Thank you, Ashley! I'm happy to hear about your positive experience with Thalia. Her dedication to providing clear and helpful guidance is something we truly value. We're grateful for your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
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Sabrina Blankenship

April 27, 2026

5  out of  5
rating by Sabrina Blankenship
"Ryan helped my husband and I get new auto and renters insurance! He was very helpful and explain things for us to understand. He made it feel like a normal conversation but also helped us out and save money."
We responded:
"Thank you for your review, Sabrina! I'm happy to hear that Ryan was able to assist you and your husband with your insurance needs. It's great to know he made the process smooth and informative while helping you save money. If you have any more questions or need further assistance, feel free to reach out anytime!"