State Farm® Insurance Agent Bradford O'Neil
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Harold Johnson
September 13, 2024
5
out of
5
rating by Harold Johnson
"I had a meeting with JC today about different products offered by state farm. He was very professional and courtesy and informed about the different types of products offered by state farm."
We responded:
"Thank you, Harold, for your wonderful review! I'm glad to hear that JC provided you with professional and courteous service while discussing our various products. We appreciate your feedback and are always here to help with any future needs or questions. - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Chandu Anisetti
September 12, 2024
5
out of
5
rating by Chandu Anisetti
"JC has helped me with all the information that I require and the response is quick and easy."
We responded:
"Chandu, thank you for your wonderful review! I'm glad JC was able to provide you with all the information you needed quickly and easily. We appreciate your feedback and look forward to assisting you with any future needs. - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Brenda Forister
September 9, 2024
5
out of
5
rating by Brenda Forister
"Griffin helped me setup my Drive safe and save today and provided great service. I did not know how to do it and wanted to keep the discount. He made sure to get it done!"
We responded:
"Grateful for your feedback, Brenda! I'm glad Griffin could assist you with setting up your Drive Safe and Save and ensure you kept your discount. We're always here to help with any future needs or questions. - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Wilma Jean
August 28, 2024
5
out of
5
rating by Wilma Jean
"Ra'chel Hozion is very professional and courteous. Always goes the extra mile to help and answer all questions. Highly recommend her @ State Farm."
We responded:
"Wilma Jean, Thank you for your kind words about Ra'chel. I'm glad to know she has been professional and courteous, always going the extra mile to assist you. Your recommendation means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Joke Joke
August 21, 2024
5
out of
5
rating by Joke Joke
"Mr. Jermaine Cohen was the agent that I worked with and he was so great. He got everything going so quickly and efficiently. He's did great customer service skills Jermaine and I can't think of his last name right now. But he's at the Morgan Ford location. In St. Louis Missouri and he made everything very easy. And I got my policy up and going and I gave them 5 stars for great customer service skills."
We responded:
"Thank you for your wonderful review! I'm glad Jermaine was able to assist you quickly and efficiently. It's great to know that you found our customer service skills commendable and that your policy setup was smooth. If you ever need further assistance, don't hesitate to reach out. - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Lizeth Spedale
August 15, 2024
1
out of
5
rating by Lizeth Spedale
"Why I left to another State Farm Insurance Agent If I could give less than one star I would. To make a long story short, the team is inexperienced and unprofessional. During my transition from Liberty Mutual to Bradford O’Neil-Statefarm has been a disaster. Giffin the agent along with Kelly the Account Manager Provided poor customer service. I was suppose to get reimbursed over $2000 that StateFarm accidentally had taken from my escrow account. While I was making monthly payments for my homeowners insurance, Kelly the Account Manager kept giving me the run around for 3 consecutive months stating that they were going to reimburse my mortgage account and NOT SEND the check directly to the homeowner (unheard of) Kelly didn’t return my calls for updates, sent me unprofessional text messages from her PERSONAL PHONE that she was busy, with other clients and that they were short staff. After 3 months with no reimbursement, I was beyond dissatisfied with the service. I decided to transfer agents, which was the best decision. David Oberwise- Statefarm team was amazing. The Account Manager made the transition smooth as possible and was able to rectify the problem and I was reimbursed my $2,000 Directly to ME. Glad I Transferred to a professional team that cares about their customers."
viet nguyen
August 13, 2024
5
out of
5
rating by viet nguyen
"I went in to the office and Griffin helped walk me through coverages for my cars and my home. He gave me a great price for the coverages I selected and I ended up switching to State Farm from geico. He even helped me cancel my policies with geico to make sure I got it done properly. Thanks Griffin"
We responded:
"Hey Viet, thanks a lot for the awesome review! I'm glad Griffin could help you with your auto and home coverages and get you a great price. It's great to know he assisted you in canceling your Geico policies too. If you need anything else, feel free to reach out! - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Dung Le
July 31, 2024
5
out of
5
rating by Dung Le
"Griffin helped me understand how my insurance policy worked while giving me a quote and helped save me money! it was great working with him and JC in that office was also very knowledgeable with helping answer questions. Great office!"
We responded:
"Hi Dung Le, Thanks a bunch for your awesome review! I'm so happy Griffin and JC could help you understand your policy and save you money! Our team is always here to answer any questions you have. Feel free to reach out anytime! - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Hannah Wood
July 30, 2024
5
out of
5
rating by Hannah Wood
"When it comes to insurance I honestly don't like dealing with it, however I had an excellent experience with JC setting up my auto, renters and life insurance. He made the transition to State Farm quick and easy. He was very knowledgeable about each policy and explained all the details of each policy he set up for me. He saved me $40+ each month with better coverage. I highly recommend doing business with JC. 😊"
We responded:
"Thanks, Hannah, for sharing your experience! I'm so glad to hear that JC made setting up your auto, renters, and life insurance so smooth and easy. It's awesome that he could save you money while providing better coverage! We appreciate your recommendation and are here for any future needs or questions you might have. - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Anna Jennings
July 29, 2024
5
out of
5
rating by Anna Jennings
"I gave State Farm a call and Griffin answered all of my questions for my renters insurance. Give him a call for your insurance needs."
We responded:
"Hi Anna, Thanks a bunch for your awesome review! I'm so glad Griffin could help answer all your questions about renters insurance. If you need anything else, don’t hesitate to reach out! - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Joseph Iliff
July 22, 2024
5
out of
5
rating by Joseph Iliff
"I started by requesting a quote online, and I got a good price for good coverage. But, then hit an error I could not correct alone. I asked for help, and Sales Rep Thalia Cruz contacted me right away. I didn't have to start over, Thalia just helped me finish the process and it was done in minutes. This is the kind of service I didn't think places offered anymore. Pleased to find out it still does."
We responded:
"Joseph, thanks for the awesome review! I'm so glad Thalia could assist you quickly and efficiently. It's great to know you appreciated the service. If you need anything else, we're here to help! Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Yolanda C
July 18, 2024
5
out of
5
rating by Yolanda C
"Thalía is simply the best! She helped me get my car insured and at the correct rates for my state."
We responded:
"Hi Yolanda! Thank you so much for your fantastic review! We're so happy to hear that Thalía was able to assist you with getting your auto insured at the correct rates for your state. She truly is an asset to our team! If you have any further questions or need assistance in the future, don't hesitate to reach out! - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Matthew Odishoo
July 10, 2024
5
out of
5
rating by Matthew Odishoo
"Ra-Chel was incredibly kind and helpful in updating my renters insurance address. She made sure that everything was taken care of and that I received excellent customer service."
We responded:
"Thank you for sharing your experience, Matthew! I'm glad Ra-Chel was able to assist you with updating your renters insurance address and provide excellent customer service. We appreciate your kind words and are here for any future insurance needs you may have. - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Silvia Navia
July 9, 2024
5
out of
5
rating by Silvia Navia
"Ra-chel, was extremely helpful and supportive, professional and efficient. Solved all my questions and paperwork smoothly and efficiently. Thank you so much!"
We responded:
"Thank you for your kind words, Silvia! I'm glad Ra-Chel was able to assist you efficiently and professionally. We are grateful for your positive feedback and are here to help with any future insurance needs you may have. Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Molly
July 4, 2024
5
out of
5
rating by Molly
"Thalia was very polite, patient, responsive, fast, and helpful. She was a pleasure to work with and I feel confident she will be there if I have any questions. I can’t recommend her enough."
We responded:
"Thank you, Molly, for your kind words! I'm glad Thalia was polite, patient, and helpful throughout your experience. We're here for you whenever you have questions. Looking forward to assisting you in the future! - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Laila Mc Ghee
June 30, 2024
5
out of
5
rating by Laila Mc Ghee
"JC was fantastic! I highly recommend him if you are looking for an insurance professional. He is knowledgeable, efficient, and will take great care of you and all your insurance needs."
We responded:
"Laila, I'm thrilled to hear that JC provided you with knowledgeable, efficient, and caring service for all your insurance needs! We're pleased to have JC on our team, and we're grateful for your recommendation. If you ever need assistance in the future, please don't hesitate to reach out. - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
David Bryant
June 29, 2024
5
out of
5
rating by David Bryant
"We moved from OH to MO and I needed coverage pronto. It’s a one step process. Call Thalia and she works you through the whole thing. She followed up multiple times to answer questions and made sure we were covered from day 1. Just the best service. Great office, thanks!"
We responded:
"Thank you, David, for sharing your experience with us! I'm pleased to hear that Thalia provided you with exceptional service during your move to MO. We're grateful for your kind words and look forward to assisting you with any future insurance needs. - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Patrick
June 24, 2024
5
out of
5
rating by Patrick
"Thalia was very easy to work with and very responsive for our auto and home insurance needs. Highly recommended."
We responded:
"Patrick, I'm happy you found working with Thalia easy to work with for your auto and home insurance needs! We're grateful for your recommendation and look forward to assisting you further in the future. Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Joan Kennedy
June 18, 2024
5
out of
5
rating by Joan Kennedy
"Griffin Keebler at rhe Bradford O'neil State Farm office is a tremendous asset to this office. I was at my wits end with the rising cost of my car and homeowner's insurance. I began an online search and Griffin reached out to me. His expertise and communication skills put me at ease immediately. He explained everything in detail and answered all my questions. I am happily insured with State Farm for both my auto and home. I couldn't have asked for a better person to handle my account than Griffin. Thank you again from the bottom of my heart. I will gladly refer anyone seeking insurance to your office."
We responded:
"Joan, your detailed feedback warms our hearts! I'm thrilled Griffin provided exceptional service, explaining everything thoroughly and easing your insurance concerns. We're grateful for your trust in our office for both auto and home insurance. If you need anything in the future, we're here for you! - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Libby G
June 18, 2024
5
out of
5
rating by Libby G
"Thalia has been great to work with. I am newly moved from out of state and also a new homeowner. She has been very helpful in starting new coverage and transferring my out of state coverage. Thalia is knowledgeable, professional and friendly. All my questions have been answered quickly. Definitely recommend!"
We responded:
"Libby, I'm thrilled to hear you're pleased with Thalia's knowledgeable, professional, and friendly service in setting up your new coverage and transferring your out-of-state policy! We're grateful for your recommendation and look forward to assisting you further. Thank you for choosing our office! - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
MATCHA_TURKEY
June 14, 2024
5
out of
5
rating by MATCHA_TURKEY
"Jermaine Cohen help me a lot, super nice here, good environment good service friendly people! Highly recommended!"
We responded:
"Thank you for your glowing review! I'm pleased to hear that Jermaine provided you with excellent service and a friendly environment. We're grateful for your recommendation and look forward to assisting you further with your insurance needs. - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Sara S
June 14, 2024
5
out of
5
rating by Sara S
"Sevina was fantastic to work with! I had some unique questions regarding my auto insurance. She answered as best she could, and then she followed up the next day to confirm everything. I am thankful for her efficiency and help! Highly recommend!"
We responded:
"Sara, I'm pleased to hear that Sevina provided you with fantastic service and efficiently addressed your unique auto insurance questions. We're grateful for your recommendation and glad you had a positive experience with us! If you have any more questions in the future, feel free to reach out. - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
James Bailey
June 3, 2024
5
out of
5
rating by James Bailey
"Called in for confirmation of hail coverage on my policy and Ra-Chel was eager to put my mind at ease with detailed information about my coverage. Additionally, she made sure I was getting all the possible benefits for which I qualify."
We responded:
"Thank you, James, for sharing your experience! I'm pleased Ra-Chel provided detailed information on your hail coverage and ensured you receive all qualifying benefits. We're grateful for your positive feedback and look forward to assisting you further with any insurance needs! - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Kyleigh Kirbach
May 21, 2024
5
out of
5
rating by Kyleigh Kirbach
"Progressive was less expensive, but I went with State Farm because of Griffin. Griffin was so patient and knowledgeable. He went above and beyond to make sure all my questions were answered before I purchased a policy. I wanted coverage that fit my needs, and Griffin got to know me and ensured that my auto and renters policy did. Then once I did purchase a policy, he promptly answered my call and email when I needed additional documents for my new apartment. Progressive's customer service felt very impersonal and, honestly, just unhelpful making me question how they would respond if I did need to file a claim. In today's world of decreasing personalization and increasing mass production, to feel like you are talking human to human with a company goes a long way for me. Ask for Griffin Keebler when you call. You will be so glad you did."
We responded:
"Thank you, Kyleigh, for sharing your experience with Griffin! We're pleased to hear that he provided personalized service and tailored coverage to meet your needs. Our team is dedicated to offering exceptional customer service, and we're grateful for your positive feedback. Feel free to reach out if you have any further questions or insurance needs! - Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"
Hà Phương Phạm
May 21, 2024
5
out of
5
rating by Hà Phương Phạm
"JC was helpful with my auto insurance!"
We responded:
"Thank you for your 5-star review! I'm pleased JC was able to assist you with your auto insurance needs. We're grateful for your positive feedback. Bradford O'Neil - State Farm Insurance Agent, St. Louis, MO"